/* Service Desk page */

.sd-main {
  padding: var(--space-7) var(--space-6) var(--space-9);
  display: flex;
  flex-direction: column;
  gap: var(--space-7);
}

/* breadcrumb */
.breadcrumb {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 12px 18px;
  background: var(--bg-card);
  border: 1px solid var(--border-subtle);
  border-radius: var(--radius-pill);
  width: fit-content;
  font-size: 13px;
  font-weight: var(--fw-semibold);
  color: var(--fg-2);
  box-shadow: var(--shadow-sm);
}
.breadcrumb a {
  display: inline-flex; align-items: center; gap: 6px;
  color: var(--fg-2);
}
.breadcrumb a:hover { color: var(--brand-orange); }
.breadcrumb a svg { width: 14px; height: 14px; }
.breadcrumb .sep { width: 14px; height: 14px; color: var(--fg-4); }
.breadcrumb .crumb-current {
  background: rgba(47,136,217,0.14);
  color: var(--brand-blue-mid);
  padding: 4px 12px;
  border-radius: var(--radius-pill);
  font-weight: var(--fw-bold);
}

/* hero */
.sd-hero h1 {
  font-size: 40px;
  font-weight: var(--fw-extra);
  letter-spacing: -0.015em;
  color: var(--fg-1);
  margin-bottom: 12px;
  line-height: 1.15;
}
.sd-hero p {
  font-size: 16px;
  color: var(--fg-2);
  line-height: 1.6;
  max-width: 720px;
  margin-bottom: var(--space-6);
}
.sd-search {
  position: relative;
  display: flex;
  align-items: center;
  gap: 12px;
  background: var(--bg-card);
  border: 1px solid var(--border-default);
  border-radius: var(--radius-pill);
  padding: 14px 22px;
  box-shadow: var(--shadow-sm);
  max-width: 720px;
  transition: border-color var(--transition-fast), box-shadow var(--transition-fast);
}
.sd-search:focus-within {
  border-color: var(--brand-orange);
  box-shadow: 0 0 0 4px rgba(238,99,55,0.12);
}
.sd-search > svg { width: 18px; height: 18px; color: var(--fg-3); flex-shrink: 0; }
.sd-search input {
  flex: 1;
  border: none;
  outline: none;
  background: transparent;
  font-family: inherit;
  font-size: 15px;
  color: var(--fg-1);
}
.sd-search input::placeholder { color: var(--fg-3); }
.sd-search-clear {
  width: 28px; height: 28px;
  border-radius: 50%;
  background: var(--bg-section-1);
  border: none;
  color: var(--fg-3);
  display: grid; place-items: center;
  cursor: pointer;
}
.sd-search-clear:hover { background: var(--brand-orange); color: white; }
.sd-search-clear svg { width: 14px; height: 14px; }

/* department card */
.dept-card {
  background: var(--bg-card);
  border: 1px solid var(--border-subtle);
  border-radius: var(--radius-2xl);
  padding: var(--space-7);
  box-shadow: var(--shadow-sm);
}
.dept-head {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: var(--space-5);
  margin-bottom: var(--space-6);
  padding-bottom: var(--space-5);
  border-bottom: 1px solid var(--border-subtle);
}
.dept-head h2 {
  font-size: 24px;
  font-weight: var(--fw-extra);
  color: var(--fg-1);
  letter-spacing: -0.005em;
  margin-bottom: 4px;
}
.dept-head .count {
  font-size: 12px;
  font-weight: var(--fw-bold);
  letter-spacing: var(--ls-caps);
  text-transform: uppercase;
  color: var(--fg-3);
}
.dept-badge {
  width: 56px; height: 56px;
  border-radius: var(--radius-lg);
  display: grid; place-items: center;
}
.dept-badge svg { width: 26px; height: 26px; }
.dept-hr     { background: rgba(168, 85, 247, 0.14); color: #A855F7; }
.dept-admin  { background: rgba(47, 136, 217, 0.14); color: var(--brand-blue-mid); }
.dept-tpc    { background: rgba(20, 184, 166, 0.14); color: #14B8A6; }
.dept-it     { background: rgb(22 163 74 / 0.14);  color: var(--brand-orange); }
.dept-fin    { background: rgba(43, 182, 115, 0.16); color: var(--success); }

/* svc tile grid */
.svc-tile-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(320px, 1fr));
  gap: var(--space-4);
}
.svc-tile {
  display: flex;
  align-items: center;
  gap: 14px;
  padding: 16px;
  background: var(--bg-elevated);
  border: 1px solid var(--border-subtle);
  border-radius: var(--radius-lg);
  cursor: pointer;
  text-align: left;
  font-family: inherit;
  transition: transform var(--transition-fast), border-color var(--transition-fast), box-shadow var(--transition-fast);
}
.svc-tile:hover {
  transform: translateY(-2px);
  border-color: var(--brand-orange);
  box-shadow: var(--shadow-md);
}
.tile-icon {
  width: 48px; height: 48px;
  border-radius: var(--radius-md);
  display: grid; place-items: center;
  flex-shrink: 0;
}
.tile-icon svg { width: 22px; height: 22px; }
.ti-orange { background: rgba(238,99,55,0.14);  color: var(--brand-orange); }
.ti-blue   { background: rgba(47,136,217,0.14); color: var(--brand-blue-mid); }
.ti-violet { background: rgba(168,85,247,0.14); color: #A855F7; }
.ti-teal   { background: rgba(20,184,166,0.14); color: #14B8A6; }
.ti-pink   { background: rgba(236,72,153,0.14); color: #EC4899; }
.ti-green  { background: rgba(43,182,115,0.16); color: var(--success); }

.tile-text { flex: 1; min-width: 0; }
.tile-text .t {
  font-size: 14px;
  font-weight: var(--fw-bold);
  color: var(--fg-1);
  margin-bottom: 2px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.tile-text .s {
  font-size: 12px;
  color: var(--fg-3);
}
.start-pill {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 6px 12px;
  background: transparent;
  color: var(--brand-orange);
  border-radius: var(--radius-pill);
  font-size: 12px;
  font-weight: var(--fw-bold);
  letter-spacing: 0.02em;
  white-space: nowrap;
  flex-shrink: 0;
  transition: background var(--transition-fast), color var(--transition-fast);
}
.start-pill svg { width: 13px; height: 13px; }
.svc-tile:hover .start-pill {
  background: var(--brand-orange);
  color: white;
}

@media (max-width: 720px) {
  .sd-hero h1 { font-size: 28px; }
  .svc-tile-grid { grid-template-columns: 1fr; }
}