<?php

namespace App\Models;

use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Model;
use Illuminate\Database\Eloquent\SoftDeletes;
use App\Models\User;

class Ticket extends Model
{
    use HasFactory, SoftDeletes;

    public function creator(){
        return $this->belongsTo(User::class,'created_by','id');
    }
    public function opener(){
        return $this->belongsTo(User::class,'opened_by','id');
    }
    public function validator(){
        return $this->belongsTo(User::class,'validated_by','id');
    }
    public function assignedto(){
        return $this->belongsTo(User::class,'assigned_to','id');
    }
    public function escalator(){
        return $this->belongsTo(User::class,'escalated_by','id');
    }
    public function escalatedto(){
        return $this->belongsTo(User::class,'escalated_to','id');
    }
    public function closedby(){
        return $this->belongsTo(User::class,'closed_by','id');
    }
}