<?php

namespace App\Models;

// use Illuminate\Contracts\Auth\MustVerifyEmail;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Foundation\Auth\User as Authenticatable;
use Illuminate\Notifications\Notifiable;
use Illuminate\Database\Eloquent\SoftDeletes;
use Laravel\Sanctum\HasApiTokens;
use App\Models\Role;
use App\Models\Ticket;

class User extends Authenticatable
{
    use HasApiTokens, HasFactory, Notifiable, SoftDeletes;

   
    /**
     * The attributes that should be hidden for serialization.
     *
     * @var array<int, string>
     */
    protected $hidden = [
        'password',
        'remember_token',
    ];

    /**
     * The attributes that should be cast.
     *
     * @var array<string, string>
     */
    protected $casts = [
        'email_verified_at' => 'datetime',
        'password' => 'hashed',
    ];

    public function role(){
        return $this->belongsTo(Role::class);
    }

    public function ticketscreated(){
        return $this->hasMany(Ticket::class,'created_by','id');
    }
    public function ticketsopened(){
        return $this->hasMany(Ticket::class,'opened_by','id');
    }
    public function ticketsvalidated(){
        return $this->hasMany(Ticket::class,'validated_by','id');
    }
    public function ticketsassigned(){
        return $this->hasMany(Ticket::class,'assigned_to','id');
    }
    public function ticketsescalated(){
        return $this->hasMany(Ticket::class,'escalated_by','id');
    }
    public function ticketsescalated_to(){
        return $this->hasMany(Ticket::class,'escalated_to','id');
    }
    public function ticketsclosed(){
        return $this->hasMany(Ticket::class,'closed_by','id');
    }
}